Family Members, More Children and Student Logins
By Trio Team · Updated
This article covers who is on your family account and what each person sees. To change your own name, photo or phone, see Your Family Profile.
Your family account
One family account holds the parents or guardians and the children who take lessons. Each adult who signs in sees the family's children and their lessons.
Add a second parent or another child
Ask your studio. Your studio adds the person to your family account. For a second parent or guardian, your studio then sends an invitation by email, so that person gets their own login. See Your Invite and Welcome Steps.
Each adult has their own login
Each adult signs in with their own email and has their own:
- Name and phone on the Profile page.
- Notification settings: email, texts, push and topics.
- Agreement to get texts on their own phone.
Your profile changes only your own details, not the details of another adult in your family. An adult who manages the family account (a Family Manager) sees Address on the profile and can change it. A family can have more than one Family Manager.
Your email shows on your profile. You sign in with it, so you cannot change it on that page.
A student login
Your studio can invite a student who is 13 or older to sign in with their own email. The student's email and date of birth must be on file with the studio first.
A student who signs in with their own login sees:
- The Schedule with their lessons and events.
- Practice: they can log practice and see their streak and badges.
- Resources and Messages.
These stay with the parents:
- Billing, invoices and the balance.
- Booking a lesson, and cancelling or moving a lesson.
- Agreeing to the studio policy. See Reviewing & Agreeing to Studio Policies.
- The family Documents.
- Answering an event invitation (RSVP).
- Fixing or deleting a logged practice session. If a student logs a session by mistake, a parent can fix it. See Logging Practice & Tracking Streaks.
A student also sees fewer welcome steps and fewer notification topics.
More than one studio
When you belong to more than one studio, Trio shows Select a studio after you sign in. Tap the studio you want. To change studios later, tap your photo or initials at the top, then Switch Studio. Each studio has its own children, lessons, invoices and messages.
Leave a family or remove a person
Ask your studio. Your studio removes a person from a family account.